As warranty agents for Fujitsu, Daikin and Mitsubishi Electric, the Jadair Electrical team are happy to facilitate your warranty claims. If the diagnosed fault is not covered under the manufacturers part and labour warranty, the service call will be the responsibility of the customer. For any warranty work the following information is required:
Outdoor Unit Model Number
Indoor Unit Model Number
Date of Supplier, Name of Supplier and Tax Invoice Number
Date of Installation, Name of Installer, Installer Licence Number and Tax Invoice Number
Owner’s Contact Details
Whilst each manufacturer’s warranty is different, generally the following are not covered
Blocked filters and drains due to lack of servicing
Outside impact to the unit, i.e. lightning, physical damage, water damage, fire, power surges or flood
Internal damage to the unit due to pests or insects including mice chewing the wires, geckos short circuiting power boards and ant nests
Power brown outs
Work completed by unauthorised technicians
Fujitsu General Australia provides a 5 year full parts and labour warranty for all domestic air conditioning systems sold in Australia. To make a claim under warranty, please contact the Fujitsu General Assist team via email to [email protected] or download the Fujitsu Warranty Card for more details.
All Daikin split, multi-split and ducted air conditioners professionally installed in residential premises in Australia recieve a 5 year parts and labour warranty. In addition, Daikin also provides warranties for commercial units and air purifier product ranges. For more details, download the Daikin Residential Warranty Card.
To make a claim under warranty, please contact the installer of your Daikin unit.
Mitsubishi Electric Australia
Professionally installed Mitsubishi Electric P, M and S series air conditioning units recieve a 5 year parts and labour warranty. For more information download the Mitsubishi Electric Warranty Card. To lodge a warranty claim please contact the installer of your Mitsubishi Electric unit or the Mitsubishi Electric Australia Service Line on 1300 651 808.
- Jadair was very prompt in responding to my initial inquiry. They were extremely helpful with their advice with Troy emailing us and following up with phone calls to discuss various options and prices. Their service was prompt and very efficient. I was amazed at how they did the site inspection, report and installation in just 2 working days. We are so pleased with their service. We highly recommend them and would not hesitate to use their services again.Hilary & Steven O'Reilly
- Jadair put in a Daikin 12.5Kw ducted system for me (7 zones) and I couldn't be happier with the service and install. Getting a full quote and plan was easy and all my questions were answered fully, so I was confident in choosing the best set-up for for my family home. Installation was professional, on time, clean and without any incident. The boys arrived early and were fully done by mid afternoon, having fully cleaned up after themselves. I'm definitely happy to recommend Jadair.Tony Matthews
- From start to finish the Jadair team were amazing. I received my quote quickly and they were prompt to answer any questions I had. The installation was done well and the guys who did it were super friendly. Would highly recommend Jadair to anyone thinking about ducted air con.Cameron Stolz
- Jadair installed our ducted air conditioning system several years ago, and have performed the annual maintenance ever since. The installation itself and subsequent performance have been problem free, efficient and effective. The technicians installing and servicing the unit are both knowledgeable and obliging. I heartily recommend Jaidair..Lynne Wright