Warranty Work
As warranty agents for Fujitsu, Daikin and Mitsubishi Electric, the Jadair Electrical team are happy to facilitate your warranty claims. If the diagnosed fault is not covered under the manufacturers part and labour warranty, the service call will be the responsibility of the customer. For any warranty work the following information is required:
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Outdoor Unit Model Number
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Indoor Unit Model Number
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Date of Supplier, Name of Supplier and Tax Invoice Number
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Date of Installation, Name of Installer, Installer Licence Number and Tax Invoice Number
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Owner’s Contact Details
Whilst each manufacturer’s warranty is different, generally the following are not covered
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Blocked filters and drains due to lack of servicing
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Outside impact to the unit, i.e. lightning, physical damage, water damage, fire, power surges or flood
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Internal damage to the unit due to pests or insects including mice chewing the wires, geckos short circuiting power boards and ant nests
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Power brown outs
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Work completed by unauthorised technicians
Fujitsu
Fujitsu General Australia provides a 5 year full parts and labour warranty for all domestic air conditioning systems sold in Australia. To make a claim under warranty, please contact the Fujitsu General Assist team via email to [email protected] or download the Fujitsu Warranty Card for more details.
Daikin
All Daikin split, multi-split and ducted air conditioners professionally installed in residential premises in Australia recieve a 5 year parts and labour warranty. In addition, Daikin also provides warranties for commercial units and air purifier product ranges. For more details, download the Daikin Residential Warranty Card.
To make a claim under warranty, please contact the installer of your Daikin unit.
Mitsubishi Electric Australia
Professionally installed Mitsubishi Electric P, M and S series air conditioning units recieve a 5 year parts and labour warranty. For more information download the Mitsubishi Electric Warranty Card. To lodge a warranty claim please contact the installer of your Mitsubishi Electric unit or the Mitsubishi Electric Australia Service Line on 1300 651 808.
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Very happy with the customer service, support and patience of the entire team. My Body Corporate application for installation to my apartment was delayed many times and the team at Jadair helped me so well through the process. Thank youRod Small Great service. Capable and friendly tradesmen. Air con was installed efficiently and any mess was cleaned up and disposed of. An all round good experience. Air con is great too.Nancy McLay The service team arrived on time. We’re friendly and efficient. We had booked a superior service on one of our units but the young man who attended said it wasn’t required, that a basic would do. He phoned his office to have the quote reduced. Very honest of them. Thank you.Mel X I recently had my ducted air conditioning system replaced by Jadair Electrical, and I couldn’t be happier with the result. From start to finish, the team was professional, punctual, and extremely knowledgeable. The installation process was smooth and efficient, and the team worked with great attention to detail. They left everything clean and tidy, which I really appreciated. The new system is working perfectly, and the improvement in comfort throughout the house is noticeable straight away. It’s clear they take pride in their workmanship and customer service. I highly recommend Jadair Electrical to anyone needing electrical or air conditioning work. A genuinely great experience!Tony Chang Jack and Finn were exceptionally courteous, respectful, friendly but extremely professional in servicing our home aircons. Their communication was great, and they happily did a little extra whilst on site. As a service business owner I appreciated their extremely high standard of work. Well done and thanks. I look forward to your service at our commercial building.Bee Kay Jadair was very prompt in responding to my initial inquiry. They were extremely helpful with their advice with Troy emailing us and following up with phone calls to discuss various options and prices. Their service was prompt and very efficient. I was amazed at how they did the site inspection, report and installation in just 2 working days. We are so pleased with their service. We highly recommend them and would not hesitate to use their services again.Hilary & Steven O'Reilly Jadair put in a Daikin 12.5Kw ducted system for me (7 zones) and I couldn't be happier with the service and install. Getting a full quote and plan was easy and all my questions were answered fully, so I was confident in choosing the best set-up for for my family home. Installation was professional, on time, clean and without any incident. The boys arrived early and were fully done by mid afternoon, having fully cleaned up after themselves. I'm definitely happy to recommend Jadair.Tony Matthews From start to finish the Jadair team were amazing. I received my quote quickly and they were prompt to answer any questions I had. The installation was done well and the guys who did it were super friendly. Would highly recommend Jadair to anyone thinking about ducted air con.Cameron Stolz Jadair installed our ducted air conditioning system several years ago, and have performed the annual maintenance ever since. The installation itself and subsequent performance have been problem free, efficient and effective. The technicians installing and servicing the unit are both knowledgeable and obliging. I heartily recommend Jaidair..Lynne Wright
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